Get in Touch

Have a question about MyDiagBuddy? We'd love to hear from you.

📧 Email

[email protected]

General inquiries, demos, and support

⏰ Business Hours

Mon–Fri: 8 AM – 6 PM PT

Sat: 9 AM – 2 PM PT

Sun: Closed

⚡ Response Time

We typically respond within 24 hours. Enterprise customers get priority support.

🔒 Security

Security concerns: [email protected]

Frequently Asked Questions

MyDiagBuddy is an AI-powered automotive diagnostic assistant for professional mechanics. Diagnose faster using AI trained on 20 years of repair data, look up DTC codes, decode VINs, and generate customer reports.

Yes! Start free with limited daily chats and 1 bay. No credit card required. Upgrade anytime from $29/month.

Yes. Month-to-month, no contracts. Cancel from account settings. Access continues until end of billing period.

Trained on extensive repair data with real OEM specs. Provides suggestions to guide your workflow — always verify with hands-on testing.

All major makes — domestic, European, Asian. 50,000+ DTC codes. VIN decoding for vehicles since 1981.

No — runs in any web browser on phone, tablet, or computer. Works alongside your existing tools.

Yes. Encrypted in transit and at rest. Stripe for payments, Google OAuth for auth. Never sell data. See Privacy Policy.

Enterprise ($149/mo) and Enterprise+ ($299/mo) include team management. Plus and Pro are for individual users.